Privacy Policy

Account Information

When you create an account, we collect your name, email address, company name (if applicable), and payment information. This information is necessary to provide our services.

Trading Data

We collect information about your trading activity, including strategies deployed, performance metrics, and API usage. This data helps us improve our platform and provide better support.

Technical Information

We automatically collect IP addresses, browser types, device information, and usage patterns to maintain security and optimize platform performance.

• Provide and maintain our trading platform services
• Process payments and manage your account
• Send important service updates and security notifications
• Improve platform features and user experience
• Detect and prevent fraud or unauthorized access
• Comply with legal and regulatory requirements
• Provide customer support and respond to inquiries

We implement industry-standard security measures to protect your data:

• 256-bit AES encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• Multi-factor authentication options
• SOC 2 Type II certified infrastructure
• Automated monitoring for suspicious activity

Despite our safeguards, no system is completely secure. We cannot guarantee absolute security but maintain best-in-class practices.

We do not sell your personal information. We may share data only in these limited circumstances:

• Service Providers: Third-party services that help us operate the platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: When you explicitly authorize us to share information

You have the right to:

• Access your personal data and request a copy
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal requirements)
• Object to certain data processing activities
• Export your data in a portable format
• Opt-out of marketing communications

To exercise these rights, contact us at privacy@xaumoney.com

We retain your information for as long as your account is active or as needed to provide services. After account closure, we may retain data for:

• Legal and regulatory compliance (typically 7 years for financial records)
• Fraud prevention and security monitoring
• Resolving disputes or enforcing agreements

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze platform usage. You can control cookie settings through your browser.

Your information may be processed in the United States or other countries where Xaumoney operates. We use standard contractual clauses and other safeguards to protect data transferred internationally.

Xaumoney services are not intended for individuals under 18. We do not knowingly collect information from children.

We may update this privacy policy periodically. Material changes will be announced via email or platform notification. Continued use after changes constitutes acceptance.